We do our best to get every order just right, but in the event you need to make a return or exchange, we’re here to help. We have done our best to make it easy for you!
Please send all Returns & Exchanges to:
EMBRACE THE RACE
Saratoga Springs, New York 12866
EMBRACE THE RACE® will gladly accept returns of any full price, unworn, unwashed merchandise for a full refund or exchange within 60 days of purchase.
To complete your return, we require a receipt or original packing slip. If you don’t have this, please contact us at firstname.lastname@example.org and we will see if we can locate a receipt for you.
Returning a Gift:
If you are sending back items you received as a gift and do not have the original packing slip, please include the name of the gift giver. The purchaser will not be notified about your return or exchange unless requested. Items can be exchanged for value of items at time of purchase or can be returned for a gift card.
- Gift Cards
- Customized Items
- Merchandise purchased at EMBRACE THE RACE® retail partners - please contact the location where the item was purchased
Return for an Exchange
If you need to exchange an item, send us an email at email@example.com. We will send you a prepaid shipping form which you may then use to send us back your product. Let us know what you would like to exchange your item for (including the size), and we will process that for you once we receive your approved return.
If for some reason, you need to return an item but are unsure of what you would like to exchange it for, we would be happy to issue you a store credit within our 60 day policy. A store credit never expires.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you need to receive the exchange by a certain date, please make us aware of that, and we will do our best to make this possible.
Return for a Refund
If you are requesting a return for a refund, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund amount.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
All goods marked as ‘final sale’ will not be eligible for a return or exchange.
Email List Removal
If you wish to stop receiving EMBRACE THE RACE® emails, please send your name and email address to firstname.lastname@example.org and request opt-out.
- Contact Us: 844-888-7223 or email@example.com